If you have a membership on www.prodigiesmusic.com but your password isn’t working on the Prodigies Music Lessons app, this is because the app is not connected to the website’s accounts. Logging into the app can be done one of two ways:
- Use the magic sign in link. At the Prodigies Music Lessons app login page, use the option to email the magic sign in link. Enter the same email you used when placing your order on www.prodigiesmusic.com. Normally the app login is activated once you have purchased on our website. Then check your email on that device, and follow the sign in link to the Prodigies app, and you should be logged in automatically. If you do not receive the magic sign in link, please email us at email@example.com – this indicates something didn’t connect right with your app access that we’ll have to activate manually.
- Do a Forgot Password request on the app or online at https://prodigies.vhx.tv/login. Upon receiving the forgot password email, set it to the same password as you use for the website, or any other password you like. Once set, you should be able to log in without any problems. If you don’t receive the forgot password email, please email us.