What Is Your Return Policy?
We know that buying on the Internet can be a little stressful and sometimes worrisome, so we offer a 60 Day Return Policy on Lifetime Products.
That’s a no questions asked, 100% guarantee, and all because we want to make it as risk-free as possible for you.
For our month-to-month plan (Prodigies Go) we offer a 14-Day return policy and as a whole, we’ve proudly maintained a stellar return rate of just about 1% (which is 10x less than the industry standard).
Plus, we work with world-class payment processors like Stripe and PayPal to encrypt and secure your information, and to ensure that there’s also the benefit of a 3rd party payment company to help settle disputes (like with PayPal buyer protection).
Finally, our world famous Deskbells are backed by a 2 year, 3 bell replacement policy!
The only exception to our return policy concerns Lifetime Memberships, which have the key feature of being able to download the curriculum videos. For Lifetime returns, return rates and availability will vary based on how much curriculum was downloaded. If you’re not sure about the program in the beginning, just to be safe, don’t download anything. You can stream the videos easily from the Journey page without need to download anything.