If you received a damaged package or product, we will replace it for you at no cost. Please forward your order confirmation and describe the delivery condition in as much detail as possible. We will ship you a replacement right away and set up shipping for you to return the damaged product. … [Read more...] about I received damaged goods
Billing, Orders & Shiping
If you order bells and books, your order is likely to arrive in separate packages. Our bells generally ship from our South Carolina studio while books generally ship from an Amazon facility near your city/state. For specifics about your order, email [email protected] … [Read more...] about Packages arriving in different shipments…
Yes. Our digital curriculum and website access is available worldwide (no shipping fees of course). We can also ship bells and books internationally, but shipping fees apply. Furthermore, you may incur VAT fees at your local post office depending on the size of your order. We also ship instruments and books internationally, but prices and availability will vary. … [Read more...] about Do you ship international?
Pausing and Cancelling Memberships Pausing or cancelling your Prodigies Go or Pro Membership is easy. You can control your membership settings here: https://prodigiesmusic.com/my-account/members-area/ And your billing subscription here: https://prodigiesmusic.com/my-account/subscriptions/ You can pause or cancel your billing subscription whenever you want, and … [Read more...] about Pausing and cancelling subscriptions/memberships